Frequently Asked Questions*

You have questions. We have answers.
If you can find the answer you're looking for here, you can reach us at AList@redpointmedia.ca

Membership

  • How do I become an A-List member?
    To become an A-List member, first choose your membership plan — A-List 250, A-List 500, or A-List 1000. Then pay for your annual membership and your membership plan to populate your account with A-Dollars and secure your membership benefits.
  • How does the A-List membership work?
    A-List members have exclusive access to curated experiences and can redeem A-Dollars for tickets to dinners, tours, parties and other events. Members can purchase additional guest tickets and must be in good standing to access perks. To book experience tickets, visit the Experiences page, select your experience and redeem your A-Dollars. Your tickets will be emailed to you and your account balance updated.
  • Why is there a membership fee?
    The membership fee is used to cover overhead costs of the A-List program including the cost of an event liaison to coordinate and attend all A-List experiences to ensure the high standards you expect from A-List are not only met but exceeded.
  • Can I pay monthly?
    No. Memberships are charged annually.
  • Why else should I buy an A-List membership?
    A-List members support Avenue magazine and help us continue highlighting the best of city life and celebrating local businesses. Membership creates a community of connected Calgarians and offers networking opportunities with other A-Listers.
  • How do I renew my annual membership?

    A-List memberships are valid for one year from the date of purchase, regardless of your A-Dollar balance. Memberships must be renewed annually to remain active and to have access to A-Dollars and A-List perks. Your membership date is shown in the Account Management section of your member dashboard, which you can see when you&aposve signed in to your account. You will be reminded by email of the upcoming renewal date. Up to 30 days prior to the renewal date, you may pay the annual membership fee and choose and pay for a membership plan to add A-Dollars to your account.

    If you do not renew, your account will be deactivated, but you may reactivate the account at any time. Any unused A-Dollars will remain in your account and will be available for use once your membership is reactivated.

A-Dollars

  • Why do I need to purchase A-Dollars in advance?
    Purchasing A-Dollars in advance allows us to commit to experience hosts, estimate event needs, and deliver a greater number of events based on member commitment.
  • What are A-Dollars?
    A-Dollars are the funds in your membership account that you can redeem for A-List experience tickets. They are immediately available after you become a member and can be used as long as your membership is active. A-Dollars can be redeemed at any time for experience tickets.
  • How much do A-Dollars cost?
    A-Dollars cost $1 each. Bonus A-Dollars are available with larger purchases: 525 A-Dollars for $500 and 1,100 A-Dollars for $1,000.
  • Are A-Dollars refundable?
    No, A-Dollars are not refundable but do not expire as long as your A-List membership is active. Unused A-Dollars remain in your account as long as you have an active membership.

Experiences

  • How many experiences will there be?
    The program will launch with at least 20 experiences in the first year and we will increase the number as more members and partners join. Experiences include signature Avenue events, exclusive member dinners, tours, cocktail parties, behind-the-scenes access and other experiences.
  • What kinds of experiences are part of the A-List program?
    A-List experiences include gourmet dining nights, behind-the-scenes tours of Calgary locations, workshops with local experts, cocktail parties and more. All experiences feature a special wow factor. We also value members’ feedback on the types of experiences we will create.
  • How many experiences can I go to in a year?
    The number of experiences you can attend depends on which A-List experiences you choose and how many A-Dollars you purchase. With an A-List 500 purchase, you should be able to attend three to four experiences.
  • Can I buy guest tickets to A-List experiences?
    Yes, you can buy guest tickets to A-List experiences, but guest tickets must be purchased with cash. A-Dollars can only be used for members’ own tickets. Guest tickets will automatically be grouped together for seating if applicable.
  • How can I coordinate tickets for my spouse or friend?
    You can purchase up to four memberships under one account — these memberships are then linked and tickets can be coordinated and purchased together. All of the memberships under one account need to be purchased the same A-List benefits plan. This allows the account administrator to reserve experiences for all of the members under their account.
  • Can I receive a refund for a booked experience?
    Because we must commit attendee numbers to our experience host partners, once you have booked an A-List experience, it is not refundable. However, you may transfer your ticket to another individual.
  • Can I suggest a new experience or event partner?
    Yes, member suggestions are welcome!
  • I’d like an A-List experience just for my own group of friends or colleagues.
    Get in touch to explore this possibility. Email us at alist@redpointmedia.ca

My Account

  • What if I use up my A-Dollars but want to go to more experiences?
    You can top up your A-Dollar balance at any time and redeem them for additional A-List experiences.
  • Can I have multiple memberships under one account?
    Yes. You can purchase up to four memberships under one account — these memberships are then linked and tickets can be coordinated and purchased together at member rates. All of the membership under one account need to be at the same A-List benefits plan. This allows the account administrator to reserve experiences for all of the members under their account.
  • How do I confirm my A-Dollar balance?
    Log in to your account to check your balance and view purchase and redemption transactions in the Transaction History tab.

Join Today

As an A-Lister, you gain VIP access to more than 20 unique experiences each year.

Join Us!